SiloreParis - FAQ
Can I exchange my dress for a different size?
Yes — and it's completely FREE. 🎉
If your dress doesn't fit perfectly, simply contact us and we'll arrange a free size exchange. Your new size ships out as soon as we receive the original.
No fees. No stress. Just the perfect fit, guaranteed. ✨
What is the return policy?
We offer FREE returns and exchanges — because you deserve to love what you wear. ✨
If your dress isn't perfect:
✔ Need a different size? Free size exchange.
✔ Want to return it? Free return — full refund.
✔ Easy, hassle-free process
Your satisfaction is our top priority. Shop with total confidence — there's zero risk. 💕
How do I find my perfect size?
Finding your perfect fit is easy with our detailed size guide. 📐
Our size chart includes exact measurements for bust, waist, and hips — so you can compare your measurements and choose the size that's truly meant for you.
📋 View our complete size guide here → size guide
✨ Pro tip: If you're between two sizes, we recommend sizing up for a more flattering, comfortable fit.
And remember — if the size isn't right, exchanges are always FREE. 💕
When will I get my order?
Your order will ship according to our shipping policy timeframes. 📬
The moment your order ships, you'll receive a confirmation email with your tracking number — so you can follow your dress every step of the way to your door.
📋 View our full shipping policy here → Shipping Policy
Have a special event coming up? Contact us and we'll do our absolute best to get your dress to you on time. 💌
Is my payment secure?
Absolutely — your security is our priority. 🔒
We accept:
✔ All major credit cards (Visa, Mastercard, Amex, Discover)
✔ PayPal
✔ Bank-level SSL encryption on every transaction
Your payment information is fully protected and never stored on our servers. Shop with complete peace of mind. 🤍
How much does shipping cost?
Shipping is 100% FREE on every order — no minimums, no exceptions. 🎉
Whether you're ordering one dress or building your entire wardrobe, we cover the shipping costs for you. Always.
That's our promise — beautiful pieces, delivered to your door, on us. ✨